Petronilo Cafirma – Chief Operations Officer (COO)

A strategic leader with over twenty years  experience working as a Program and Planning Analyst Manager. Pet has an in-depth knowledge of client account management, ensuring satisfaction from his clients, co-workers and partners. His strategic planning, articulate written and oral skills and his drive to succeed make him a trusted mentor.  His knowledge of timekeeping, training coordination and work experience in various countries provide valuable skills and leadership qualities.  He is excellent in addressing client inquiries and identifies and implements solutions to various issues in a timely manner. His hands-on approach is invaluable to ensuring service excellence for himself and his team. Pets ability to improve operational procedures help inspire his team to achieve their professional goals while maximizing each individuals personal strengths and abilities to reach a common goal.